Hello @Runjay Patel ,
I want to set up a specific filter for Specific LOB users on the Service Dashboard so that on the Service operations workspace, when they log in, they can only see the LOB filter and not the default (Global) filter based on audience selected. Is there a way to create a duplicate variant of the Service Dashboard and customize it to meet this requirement? I was able duplicate the variant and add audience but unsure how to customize filter Could you please help on this,
In this use case I want to show only LOB View filter to the lob users but not the default one, that's the only change I need.
I was able to make the necessary changes on the landing page, but I’m not sure how to apply the filter criteria specifically on the Service Dashboard.
Thank you
Sravani C
