Configure Left Navigation Icon to allow center click(mouse wheel)/Open new tab

ChrisLawer
Tera Expert

Hello, 

 

In the Employee Center portal the upper left navigation icon can be interacted with in two ways. 
- You can click on it normally to bring you back to the main page. 

- You can center mouse click on it and it will open a new page in a new tab. 

 

In the main ITSM application you only have the first option. If I center mouse click it nothing happens. My clients would like the behavior to be consistent. 

Any advice, am I just missing a setting? 

Thanks,

 

Chris

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ChrisLawer 

 

Interesting observation 🙂 I tried at my end and it did not work , means with mouse key. Not sure we can fix this. Better log a Now Support case. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

ChrisLawer
Tera Expert

I forgot to respond back to this. They basically said nope, you can't do that and left it at that. Something in the way they set it up. 

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ChrisLawer 

 

Interesting observation 🙂 I tried at my end and it did not work , means with mouse key. Not sure we can fix this. Better log a Now Support case. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Yeah, I went ahead and posted a ticket to HiWave, and will see what they say. I'll post the reply they send me, if it is useful.

ChrisLawer
Tera Expert

I forgot to respond back to this. They basically said nope, you can't do that and left it at that. Something in the way they set it up.