Continual Improvement (CIM) Integration with Change
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12-11-2024 12:33 PM
How should CIM Integrate with Change?
For many initiatives as we create the phases / tasks in the CIM record, there will more than likely also need to have a Change record to account for the operational modifications. Most of these initiatives will more than likely not follow the Standard Change model. Appears we have a duplication?
What is the vision of ServiceNow on this integration piece?
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12-11-2024 01:31 PM
Hi @Diane22
I am not sure about CIM and Change integration but you can explore the change model for different types of changes.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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