copy incident

[pramn]

We have a requirement copy Incident 

we have OOB UI action 

when we have copied the same function and  use this as a  button 

It is not working at all , can some one please guide me how do i fix this ?

[ShubhamGarg]

Are the given system properties and script includes function still active?

Can you print the error here.

[pramn]

There is No error , whenever i am clicking on button there is No response 

[SK Chand Basha]

Hi @pramn For the OOB UI action enable Form Button , if you create new one might be override the previous one .

[pramn]

its enable for context menu not for button 

[Sumanth16]

Hi @pramn ,

You control this feature through the "incident properties"

If I helped you with your case, please click the Thumb Icon and mark as Correct.

Thanks & Regards,

sumanth Meda