Copy list type field from problem to change via Ui action not working

[raju51]

OOTB Create Normal Change copies field from problem to change for string type fields but does not copy custom list type field values from problem to change custom list type fields.

Script:

(function(current, previous, gs, action) {
// var affectedountries = current.getValue.u_affected_countries;
var changeRequest = ChangeRequest.newNormal();
changeRequest.setValue("short_description", current.short_description);
changeRequest.setValue("description", current.description);
changeRequest.setValue("cmdb_ci", current.cmdb_ci);

changeRequest.u_affected_countries = current.u_affected_countries; // not copying
changeRequest.u_affected_countries = current.u_affected_countries.toString(); // not copying

changeRequest.u_affected_countries = current.getDisplayValue('u_affected_countries'); // not copying
changeRequest.setValue("urgency", current.urgency);
changeRequest.setValue("impact", current.impact);

if (changeRequest.hasValidChoice('priority', current.priority))
changeRequest.setValue("priority", current.priority);
changeRequest.setValue("sys_domain", current.sys_domain);
changeRequest.setValue("company", current.company);
changeRequest.insert();

current.rfc = changeRequest.getGlideRecord().getUniqueValue();
current.update();
gs.addInfoMessage(gs.getMessage("Change {0} created", changeRequest.getValue("number")));
action.setRedirectURL(changeRequest.getGlideRecord());
action.setReturnURL(current);

})(current, previous, gs, action);

[Aman Kumar S · Accepted solution]

Hi @raju51 ,

Change those fields as:

changeRequest.setValue("u_affected_countries", current.getValue("u_affected_countries"));