Copying bookmarks to another user's profile

alliej428 · ‎12-01-2016

Hi-

Is there a way to copy over bookmarks from one user's profile to another? I've looked but haven't found a way to do so, and I'm not sure if this is possible.

Thanks!

Chuck Tomasi · ‎12-01-2016

Option 1: Copy them manually by going to sys_ui_bookmark.list, filter for the user and bookmarks you want, open each, replace the user name, right click the form header and select "Insert".

Option 2: Write a script to filter and copy them. This is a bit more involved and a knowledge of JavaScript and the GlideRecord API.

GlideRecord - ServiceNow Wiki

View solution in original post

lginq · ‎06-09-2025

This is the simple script I like to use

var targetUserId = ''; 
var sourceUserId = ''; 

var groupMap = {};

copyGroups(sourceUserId, targetUserId)
copyFavourites(sourceUserId, targetUserId);

function copyGroups(source, target) {
    var gr = new GlideRecord('sys_ui_bookmark_group');
    gr.addQuery('user', source);
    gr.query();
    while (gr.next()) {
        gr.setValue('user', target);
        groupMap[gr.getUniqueValue()] = gr.insert();
    }
}


function copyFavourites(sourceUserID, targetUserID) {
    var gr = new GlideRecord('sys_ui_bookmark');
    gr.addQuery('user', sourceUserID);
    gr.query();

    while (gr.next()) {
        gr.setValue('user', targetUserID);
        gr.setValue('group', groupMap[gr.getValue('group')]);
        gr.insert();
    }
}