Corresponding views not reflecting

[Anirudh29]

Hi All,

Use case: I have to create 5 different views for 5 modules. I have created the respective views. I have added the view name to the corresponding modules also. But still when i open the module, the respective correct view of that module isn't reflecting automatically , i am changing the view everytime.

I have tried adding the view names in capital letters, small and backend names also. I need a solution here.

Thanks for taking time in reading the use case. Looking forward to hear from you all.

#servicenow #ServiceNow #views #developer #Snow #sam #itsm #community 

[Zach Koch · Accepted solution]

Check out this post, it may help you and explain why your views aren't being honored.

Specifying a View for a Module 

and this may also help with your solution

Create a view rule