Cost center disappears

alliej428
Kilo Contributor

Hi -

I'm running into a funny issue.   When the 'assigned to' field in an asset is changed, the cost center field disappears.   I attached screen shots to show how it's behaving.   Any idea why this would be happening, or how I can get it to stop?   We want to keep that information in there.

before_assignedto_change.png

This is before any changes are made - the cost center shows Leigh Valley

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after_assignedto_change.png

This is after I changed the assigned to field - the department updates, the location changes, and the cost center field changes to blank

Thanks!!

1 ACCEPTED SOLUTION

In that case I would check onChange client scripts running on the assigned to field.


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5 REPLIES 5

Travers M
Mega Guru

This sounds like it would be an on change client script without having access to your system.   Is that information that is on the user record for the user being added to the assigned to field?