Create a related list on incident table that should be show related problem?

[Anusha Gorige]

Create a related list on incident table that should be show related problem?

[Deep Raj 1]

Hello @Anusha Gorige ,
Please refer to the link.
https://www.servicenow.com/community/itsm-forum/displaying-problem-record-in-the-related-list-tab-of....

[AndersBGS]

Hi @Anusha Gorige ,

according to ITIL best practice and ServiceNow OOTB, there is already a field for associated problem under related tickets.

as there should be more than one problem related to the same incident, then your requirement doesn’t make sense.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders