Create a report that shows how many incidents created per hour, per week, per week and per month
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10-16-2023 10:07 AM
How to create a report that shows how many incidents created per hour, per week, per week and per month related ro some group or CI ?
please help.
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10-16-2023 11:12 AM
Hi @Rahul Raja Sami ,
Create a trend type report as below > in the type section select trend.
you can group by CI or Assignmnet group to relate
You have option to selcet per hour,day, Month, Quarter, Year ...
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10-17-2023 07:51 AM - edited 10-17-2023 08:33 AM
In addition to this when I group by CI, I also want to group them by assignment group or Assigned to. I think interactive filter will do that but how to make assigned to filter depends on assignment group filter ?
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10-17-2023 09:18 AM
Hi @Rahul Raja Sami ,
Add addtional group by as "Assignment group" and create interactive filter on the assigned to Field as below.
You can filter on both Assignment group / Assigned to /CI's
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10-16-2023 12:49 PM
Hi @Rahul Raja Sami ,
Reports can be created through the report designer utilizing the incident table, where time series reports can be generated:
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Best regards
Anders
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Anders
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