Create Event Trigger in Workflow Context for Notifications

[balston]

Create Event activity in the workflow context is not triggering email notifications.  How can this be done?

[Medi C]

Hi @balston,

could you check if the recipient has a valid email address? Active and not locked out?

Do you see in the event log of your even got triggered?

could you please share screenshot from your code, event, and notification ?

[balston]

Attached are the screenshots of the notification tabs for when to send and who will receive.  Also attached is the screenshot of the Create Event activity from the workflow context.

[AshishKM]

Hi @balston , 

Please share the workflow screen shot for any open record.

Also check if event is triggering but notification not received, then check the notification "Who will receive" tab on notification record.

-Thanks,

AshishKM

[Medi C]

Hi @balston,

Did you check if the "Requested for" on your request is set? Active and not locked out?

If so, could you try with "Run Script" Activity instead?

Then in your script, you can call: 

gs.eventQueue('your_event_name',current,current.request.requested_for,"");

In your notification, remove the Request.Requested for from the users

Check "Event parm 1 contains recipient"

Please share if there are any errors in the logs