Create left join in Database view and filter on specific company name

Muradz1234567
Tera Contributor

Hi Experts, 

I am new to ServiceNow, and I am trying create a database view such that it is a left join between user and group. I managed to achieve a join but I want the result to display users with company in "ACME North America" only. As of now it display all users with their associated companies (even if they don not as well), but I only need it to filter on "ACME North America" only. I have provided the screenshot of what I have created in ServiceNow database view. 

 

dblg.PNG

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @Muradz1234567 ,

 

Please see this community post from 2018 which talks about filtering a database view which is similar to your requirement: https://www.servicenow.com/community/itsm-forum/how-to-add-filters-in-the-database-view/m-p/486623

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Muradz1234567
Tera Contributor

I came accross that post before posting my question. Sorry I did not find that post useful in my case.

Hi  @Muradz1234567 ,

 

To explain a little further, in the where clause you are putting in the e.g. from the other article:

ch_name = 'cmdb_ci' && ch_element='operational_status'&&ch_value=6

 

ch = current table

_name = current field

cmdb_ci = joining table

&& = "and statement"

_element = current field on current table = "filtered value"

_value = current field on current table = "filtered value

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/