Create percentage report in servicenow

[SnowUserDev]

Hey Community,

I have a requirement to create percentage type report in ServiceNow. I tried finding it under report but was not able to find. Hoping to get some help here.

Thanks

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

In order to create a report in percentage you need to use PA (Performance Analytics). Normal reporting will not provide you the expected output.

Thanks,

Danish

[Dr Atul G- LNG · Accepted solution]

It can be achieved via PA only, in standard reporting, it is not possible. 

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

In order to create a report in percentage you need to use PA (Performance Analytics). Normal reporting will not provide you the expected output.

Thanks,

Danish

[SnowUserDev]

Hi @Danish Bhairag2 ,

Thanks for your quick response. Can u please explain a bit on this as I am not aware about PA or what steps I need to follow to create this report.

[Danish Bhairag2 · Accepted solution]

Hi @SnowUserDev ,

You can refer this below video for creating a percentage report using PA.

https://youtu.be/u1k0kplZlZY?si=D654TNMbmA2ZR5JR

Also to learn in detail about PA plz follow the now learning content shared by @Dr Atul G- LNG 

Thanks,

Danish

[SnowUserDev]

Hi @Danish Bhairag2 ,

This video shows exactly the same thing which I require.

Thanks