Create Request Items from excel spreadsheet loaded thru Request and transform map in a workflow
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‎07-08-2020 01:30 PM
We are trying to create multiple request items thru an excel file.
excel file is uploaded thru a service catalog on a Service Request and a work flow behind it copies excel file from Request to the Transform map. In the Transform map 'onBefore' script able to create multiple request items but is not able tie it with the original Request and catalog item, since the current.sys_id of the request is not available in the Transform map while creating Request item.
Is it possible to keep original Request and create multiple request items associated with it thru excel file ?
Or do I have to create a separate Request for each RITM ?
Please help.
Thanks
Anupam
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Request Management

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‎07-08-2020 03:23 PM
use below solution
https://www.servicenowelite.com/blog/2014/2/6/request-generation-methods
Regards,
Sachin
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‎07-14-2020 11:33 AM
Thanks