Creating ATF Test to validate CSM configurable workspace in Workspace but after navigating to workspace Click on list and created a new record this is my requirement. But there is no out of the box test configuration for clicking the list.

shareef1
Tera Contributor

Hi, 

Im trying to create an ATF Test to verify that to validate CSM configurable workspace in Workspace but after navigating to workspace Click on list and created a new record this is my requirement. But there is no out of the box test configuration for clicking the list. . My Test Steps are: 

- Create a User - Creates user with necessary roles & permissions
- Navigate to module - Navigate to the 'CSM Configurable Workspace Home ➚' module in the 'Workspace Experience' application

- Open a new form - Open a new form in CSM configurable workspace
- Set field values - Set all required fields

- Submit form - Submit the form

- Open existing record - Open the same record just you created

- Click on playbook button - Do all the activities required in playbook and mark as complete

 

These are my required test steps. How to archive this.

Please help me anyone.\

 

Thanks&regards,

Shareef

 

3 REPLIES 3

Daniel Draes
ServiceNow Employee
ServiceNow Employee

Hi Shareef,

unfortunately support for Agent Workspace (and basically all Next Experience Framework powered pages) is limited in ATF. The only function working here is custom UI step, and I am not sure it can do all the steps you require.

Daniel

 

Hi Daniel,

I have another way but i don't think it works. The idea was  On the 'open new form' test step configuration there is Form UI field input variable. Its a choice list.

Can I add a new choice (CSM configurable work space) for this. As of now there are two choices are there (Standard UI and Agent workspace). If it work, then how to do it. Can you help me.

- Create a User - Creates user with necessary roles & permissions
- Open a new form - Open a new form in CSM configurable workspace
- Set field values - Set all required fields

- Submit form - Submit the form

- Open existing record - Open the same record just you created

- Click on playbook button - Do all the activities required in playbook and mark as complete

Thanks&regards,

Shareef

Here I am attaching Screen shot for more information.

Regards,

Shareef