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‎09-08-2022 11:31 AM
Unable to create a variable in rich text format, Receives error message that states invalid insert and 'variable names can only contain alphabets, numbers '_' characters. They must begin with an alphabet'
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‎09-08-2022 11:57 AM
Question could be DO NOT ATTACH ANY FILES TO THIS TICKET
Name could be do_not_attach_any_files_to_this_ticket
Question will be displayed to the user as a label but name doesn't. It would only be used in the backend e.g. in scripts.
Muhammad
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‎09-08-2022 11:39 AM
hello
I THINK YOU MUST BE GIVING A IMPROPER BACK END NAME FOR THAT VARIABLE
MAY BE YOU R ARE TRYING TO GIVE A SPACE AND THEN SAVING IT .
SO IT IS THROWING THE ERROR SO REMOVE SPACES .
hope this helps
please mark my answer correct if this helps you

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‎09-08-2022 11:46 AM
Hi
is it possible to share the name that you are using? Any screenshots?
Regards,
Muhammad
Muhammad
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‎09-08-2022 11:52 AM
The name is:
DO NOT ATTACH ANY FILES TO THIS TICKET
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‎09-08-2022 11:53 AM
hello
DO_NOT_ATTACH_ANY_FILES_TO_THIS_TICKET
hope this helps