Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Creating Risk Conditions

DiegoCamacho
Tera Contributor

My first time creating a Risk Assessment and Risk Condition. I believe the first part of the Risk Assessment was okay. I created it with the conditions Active = true and Type = normal.

 

I created 3 Assessment Metrics:

 

Question: Is there a rollback plan?

Option:                                                               Weight
Exists and has been tested -                          0
Exists, but has not been tested -                   5
No -                                                                          7

Does the requested change apply to any of the services listed below? - Impact (Question: since it's a list, I understand it should be a reference type, right?)

 

Option:
List

Teams involved in the change - Risk
Option:                                                                      Weight
0 to 2 times                                                                  0
2 to 5 times                                                                  5

More than 5 times                                                     7

 

I need to create the Risk Conditions as follows:

Risk Condition:

 

If 0 = Very Low

If 5 = Low

If 7 = High

If 9 or more = Very High 

 

Impact Condition:

 

If the user selects any critical service = Very High

If the user selects "None of the options" = Low

0 REPLIES 0