Creating service request using Workato integration

[Yair Israel]

Hi all,

I'm trying to create a ritm using intgration with Workato.

Was able to create the ritm with the require item and workflow, but the variables are missing.
Is anyone knows how can I call the variables or any experience using Workato?

[eyal abu hamad]

this well create a request in serviceNow using workato ? What is RITM SYSID ? Service catalog number?

[Community Alums]

The RITM SYS ID, is the sys id of the catalog item you wish to add to the cart.

I'll update that to reflect better.