Creating standard change template from workflow
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‎05-07-2019 06:15 AM
Hi All,
I wanted to create the standard change template from workflow.
The workflow is triggering for one of the catalog item where all the required information are captured.
I have created the below script to create standard change template and template is getting created but i am not able to pull the values to fields like Implementation plan,backout plan , justifications,category and subcategory fields as these fields are from 'Change request values' section.
var a = new GlideRecord("std_change_proposal");
a.initialize();
a.opened_by= current.variables.RequestedBy;
a.business_justification = current.variables.justification;//which is not working as expected
a.std_change_producer = current.variables.short_description;//which is not working as expected
a.short_description = current.variables.description;//working as expected as this field is available in std_chg_propasal
a.category = current.variables.category;//which is not working as expected
a.description = current.variable.description;
a.implementation_plan = current.variables.implementation_plan;
a.insert();
Please let me know how to pass the values to "implemention plan,backout plan,justification,category and subcategory" which are available in the standard change template.please find the screenshot for same.
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Change Management

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‎05-09-2019 08:02 AM
Did this solution work? Please mark my responses as helpful and/or correct if applicable.
Thanks.