In ServiceNow, to map and store data from a CSV file into a Multi Row Variable Set field in form.If user upload the csv file in upload field the automatically data of CSV will automatically set in multi row variable set in form.
Hello Experts, Few of our catalog items had workflows defined to trigger approvals and task creation. We had to uplift the catalog items to trigger the approvals and task creation using Flow, instead of the associated Workflow. Everything works well ...
We are struggling with how to represent our MS SQL DB's and DB Instances in the CMDB. We are further confused by the placement of cmdb_ci_db_mssql_database in the cmdb_ci_db_instance hierarchy rather than cmdb_ci_database. We are not using an aut...
Hi all,what is trigger rule for "P1 incident lasting more than 30 mins".Basically if priority 1 incident is created you it should wait till 30 mins then after 30 min it should be proposed as major incident candidate. OR if a incident is created a wee...
Hi developers, here is my example of how to request several catalog items from Inbound Email Action using CartJS API. In my case, I receive an email determining following action e.g. deletion of a user. I need to check him for each system if he has a...
Hello Friends, I have been tasked to explore the WIZ.IO and ServiceNow integration. Very minimal to no references/documents are available over internet/WIZ/ServiceNow docs. Has anyone implemented this? Any references/use cases would be of really grea...
Hi Experts ,If a users submits a form with a particular value in feild like "Australia Client" or "US client" and submits the form, ScTask is created, then the task is continuously monitored by a particular user for example "Abel" then all the fi...
Hi All i am trying to create a walkup appointment from the walkup online portal but facing a issue with the appointment creation. While clicking on Schedule Appointment i'm getting an error. "Something went wrong and your request could not be submitt...
Hi all,We have requirement where we need to build metrics to measure state change. Measure State change metrics - who caused, assignment group, when & how long the state is in particular duration .Can someone please suggest on how to achieve this if ...
Hello All, I want to create a report (list view type) with data from atleast two tables.I want the "business time left" column from task sla table, i tried building a report based on task sla table and dotwalked to the task table, and added columns f...
Hello Folks, I've a catalog item, in that there are four fields where 4rth field will depend on the first 3 fields. Based on the combinations values from 3 fields then only 4 field should populate. 4th field have more than 100 choice so we...
Do you know whether what the script has generated is deleted again after the test (rollback?)Br
Hi Community, How to hide a service portal widget for a group. I need help in the logic. Thanks,Poorva Bhawsar
I have added a state in sysapproval_approver named reviewI have attached an image in which you can see that I have added a state named review in the aproval activity. when i am changing state in approval table to Approved or rejected the flow is go...
We are fairly new to Change Mgmt on the platform. We are creating change records for server patching and identifying multiple CI's on the Affected CI related list. However, when we view these CIs in the CMDB tables, we are not seeing the Change rec...