Resolved! Print the all users belong to Analyst Group
Print the all users belong to Analyst Group
Forum Posts
Mandatory comments on approval reject using Reject UI Action (list choice and list context menu)
Hi Experts, I have a requirement where on click of Reject button from a Change/RITM record Approvers related list I want to display a popup enforcing users for fill in the rejection comment which should get copied to the Approver table activity journ...
Remove the Delete option from templates created by users who have shared with their groups
Hi, I want users who have created an template only those should be able to delete it. When they share it to any groups or users those users of groups should not be able to delete it. Any help is appreciated.Regards,Xion
Add ALL RITM variables to a notification email
I am looking for an email script that pulls all of the variables from the RITM's that are included in an Order Guide. The Order Guide name is Plan Build & Enrollment Request and it contains two catalog items that each have their own workflow on the s...
Survey responses are not getting stored
For same user some of his surveys are not getting saved in ServiceNow. But state is updating as Complete. Responses are updating as -1/NA.Survey is designed in scoped application.When we try to replicate same issue in Test, then there it is working.
UI action for cancel flow
HI,I have 1 requirement in Certificate and inventory Module.When i initiate the Cancel Renewal UI action. I need to bring the info message that, instead of cancelling the renewal do you need to revoke the certificate. If yes, then it should redirect ...
Resolved! User criteria not working on change model
I have created a new change model and I am trying restrict it by using user critiera. I aded that user critieria in Not available tab but it is not working.
On Change Client Script: Planned Start and End Date (1st time not working, but second time works)
Hi Everyone, As an implementer, we implemented a change for Normal or Emergency. And we've got a requirement to select a check box (check or uncheck) based on day-time activity. If it is 1 to 6 AM, the check box should be unchecked, and the reset of ...
Resolved! How to hide "Manage Attachments" link and the attachments on the incident form
Hi, Is it possible to hide the "Manage Attachments" link and the attachments based on users/ groups on the incident form. Regards, Hemanth
Resolved! Multiple sys_IDs on system property, how to call in client script to verify condition
I have created system property to include about 5 countries sys_ids(India, Africa, Japan, China, Sri Lanka), would like to call this system property sys_id's in the client script, 'Country' variable is a reference field to country table. If one of th...
Optimal way to submit a Record Producer MRVS variables through REST API.
My requirement is to bulk import records into a custom table. The table does not have all the fields created which the client requires so we created a record producer pointing to the custom table, and we did not map the fields of record producer to a...
Allow watch list users to reply to commented email notifications
Hi All, We have a group that requires watch list users to be able to add comments on requested items. Since the users on the watch list is copied on email notifications, is there a way to allow them to reply to those email notifications and update t...
Record producer creating duplicate records in servicenow
Hi Everyone, I have an issue in record producer that in record producer creating duplicate records in servicenow.I was used class less script include to insert record in servicenow to map the producer variables to back record values.May i know the is...
Resolved! Remove Gap between Fields.
Hello everyone, I have a requirement I have a field "category" when form loads initially its value is "none" .so I am trying this scenario when category value changes to other ". I want to hide Description and short description fields. I have written...
How-to-find all active flow on all inactive sc_req_item
I have inactive sc_request, sc_req_item, sc_task items with "active" flow in sc_req_item.When I performed data fix on sc_task or sc_req_item, the flow triggers to the next step and made the record active again.How could I find all flows on inactive r...