Creation of email notification with approve & reject button

[Rose17]

Hi All,

I have a requirement as below-

I have a catalog item to which a workflow is attached. On the catalog item form there is a variable(type- select box) which has options as A,B,C,D,E.

Also the workflow has configured in such a way that for eg- when we select option A, the approval should be sent to 'xyz' manager using aproval activities, option B- the approval should be sent to 'abc' group and so on. But the notification is yet to be configured.

So the requirement is I want to create email notification for all the options- A,B,C,D and E.

When we select option A, the email should be sent to 'xyz' manager with approve and reject button. If the manager clicks on approve button, the RITM should be approved and for reject button, the RITM should be rejected.

Could someone help me with the whole iimplementation to achieve above requirement.

@Ankur Bawiskar Your help is highly appreciable.

Thanks in advance.

[Ankur Bawiskar]

Hi,

the blog has working solution.

please debug from your side if you followed all the steps.

Regards
Ankur

[Rose17]

Hi,

The buttons are visible now. But my requirement is when i click on Approve button, the RITM should be approved. Same for Reject button. Is it possible?

If yes, could you help me achieve that?

[Ankur Bawiskar]

for that you need to use inbound email action on approval table

already there is 1 OOB on approval table which should take care of that

Did you check that?

Regards
Ankur

[Rose17]

How to use this inbound email action for these approve/reject buttons?

[Ankur Bawiskar]

once user replies to that email the inbound action runs and will OOB approve or reject the record