Hi, I have planned to Clone Dev Instance. Prod to Dev. So I have to take back up of the Update sets. There are some 185 Complete Update sets(They have been migrated to Prod) which are required to take back up. I have to open each one and "Export XML"...
Hey Folks! I want to apply a scripted User Criteria to some of the catalog items. To determine the visibility, I need the name of the catalog item(or sys_id) of the catalog item. I have already tried using RP.getParameterValue("sysparm_id") mentioned...
I am looking for the following.Infoblox DDI activity packInfoblox DDI activity pack I need to install it and see how far this actually goes.I wand the InfoBlox Grid Server and Service Now CMDB to automatically stay in sync.Right now the FQDN field is...
When using the Knowledge Management Advanced Plugin in Kingston articles are published in the Service Portal with an unique URL for each new version pubished. The /sp?id=kb_article&sys_id=<sys_id> changes accordingly. My question is: How can I for on...
Hello, I am facing very weird issue while restarting the workflow. I am restarting the workflow when the change state moves to Draft by clicking on Re-Draft button. So using UI Action I am just setting the values like change state, clearing start/e...
Scenario- On incident form when Reassignment Count is greater than 3 then a notification 'High assigned to count' should be triggered to the manger of assignment group. When this notification is triggered first time, this notification should be dis...
I know the name of the probe that is suppose to populate the CMDB: Windows - OS Information / Win32_ComputerSystem.UserNameBut this has never worked. I check the other post and I have computers with the "In Use" state, so that's not it.I am wonde...
Hi , Need some help to setup a report to find the Turn around time of Incidents without Performance Analytics Turn around time = Issue resolved time - Issue open time Thanks in advance ! Kind regards, Sandeep K.
Please I need help on how to make all fields read only on Request Record once an item is closed. State should still be editable for admin. Client do want to use scripting to achieve this. I tried to use UI Policy and ACL but no luck. Can someone help...
How to add a hyperlink in a clickable format in the Show display message. Recommended steps if any. 1) Created a macro variable in catalog form. 2) UI Macro - > within <div> ....text.... <a href="https:// ......."target="blank" </div> Click here </...
What is the test step of ATF that I can set timeout, like below? There were some test steps that I couldn't set a timeout, so I'm curious about the difference between what I can and cannot do. Thanks,
Hi All, I want to turn off the notifications to all the users by default in servicenow. Users can turn it on later if they need. Could anyone please help me with this. Please note that I can't turn off the notification engine.
Hi, How to resolve this error? amb.ServerConnection [ERROR] Connection broken
Hi Team, We have a requirement, when if someone order an item using service portal and it got rejected by the approver, then the requester can edit the same form from service portal to resubmit it for approval, instead of creating a new for the same....
I have one catalog item. in that catalog item variables I need one variable name "choose Year" This Choose Year Variable, have 3 options such as year 2021, year 2022, year 2023 along with none option with as default choice. How can we achieve this. f...
