Can anyone guide me on the right direction to get SMS working.We are trying to integrate third party SMS gateway into our Servicenow instance to generate OTP and send it to the users. I have received the SMS API and Userid and password and also i hav...
Hello I am not sure why staleness on CMDB Dashboard is showing 100%. I have discovery running on daily basis.Please advise, where do I need to make changes?Thanks,Rajan Mehta
I have a business rule, which must only run when I select "Complete" UI action. How can I make it happen?
I have requirement 'Current Assignment group members, plus problem management team and Submitter should be able to cancel problem. User other than those should not be able to cancel the ticket. I have implemented for submitter and Problem Management ...
Hi All, I have reference field on portal. On searching, i want the search to be like a contains search but i do not want to use * for the search, i changed the glide.ui.ref_ac.startswith to false. But it is not working, i tried glide.ui.goto_use_cont...
Hi, I have to hide choice option from multiple choice variable in catalog item but my code is not working,here is my code : function onLoad() { g_form.removeOption('Select Type of request','disable_account'); }
How can i make comment enter by user in incident form bold in work note section?
I need some help understanding how the 'Use last run datetime' option works within the SCCM 2012 v2 Computer Identity Data Source for SCCM imports. We have the following values set: Use last run datetime: enabled Last run datetime: '2018-10-06 01:33:...
Is there a way to make sn-record-picker field mandatory on the form. I tried ng-required="true" and it is not working.
I am attempting to load data to the CHOICE table so I can populate one of my drop down fields on my Incident Form. Everything works except the 'Create Excel Template' does not have the Table column(See SS1). When I import, the Table is blank and I ha...
Hi, I'm trying to figure out a way to add a RunScript to a workflow (or another option) that allows for consumables to automatically be consumed. We use a form that goes through a workflow. I'm using this code that someone was very nice to upload on ...
Hi all, So it's been asked, and answered, whether or not we can parse email attachments that are CSV or Excel file formats. However, we have a business requirement to instead parse .eml or .msg email attachments. The general purpose of this is to par...
Hello, How do I get the "Work note" field to appear in the filter of an incident report ? I only see the "Work note list" field. See screenshot. Thanks.
hi all, i wan to control the execution stages of requested items in service catalog via flow design? can anyone help me. like first will be id creation. after the sctask is set to close complete then laptop request should show , after laptop sctask i...
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