Creation of email notification with approve & reject button

[Rose17]

Hi All,

I have a requirement as below-

I have a catalog item to which a workflow is attached. On the catalog item form there is a variable(type- select box) which has options as A,B,C,D,E.

Also the workflow has configured in such a way that for eg- when we select option A, the approval should be sent to 'xyz' manager using aproval activities, option B- the approval should be sent to 'abc' group and so on. But the notification is yet to be configured.

So the requirement is I want to create email notification for all the options- A,B,C,D and E.

When we select option A, the email should be sent to 'xyz' manager with approve and reject button. If the manager clicks on approve button, the RITM should be approved and for reject button, the RITM should be rejected.

Could someone help me with the whole iimplementation to achieve above requirement.

@Ankur Bawiskar Your help is highly appreciable.

Thanks in advance.

[Rose17]

Workflow-

[Rose17]

Below is the configuration-

Workflow-

Approve mail script-

Reject mail script-

Script include-

Inbound email action-

Notifications-

Event-

[Ankur Bawiskar]

Hi,

the inbound action is on approval table and it would update approval record and not RITM

once approval is done the workflow would proceed

Regards
Ankur

[Rose17]

So why is it not working ? Any changes needed in my configurations ?

[Ankur Bawiskar]

Hi,

what is not working?

Is approval record not getting approved using OOB inbound email action?

Is the workflow not proceeding?

Regards
Ankur