CSA Expired

[SaiVasanth]

Hi Guys,

My Certified System Administrator (CSA) got expired on 13th Feb, 2024. Somehow I missed to take the Delta Exam. Could you tell me that can I get a free voucher to retake the CSA exam or any other way to get the certificate without cost. Thanks in advance for your support.

[Dr Atul G- LNG]

Hi @SaiVasanth 

In this case,

you need to do the CSA training again

After training you will get voucher and then go for CSA mainline again.

******************

CSA is 2 steps

1. Training: Yes, it is mandatory for anyone or everyone to complete this training. Now question about fee. 

If you are working with any ServiceNow partner company, then you can get this training free of cost ( Your company already has an agreement with SN) , if not then you need to pay USD 300 plus taxes.

2. Voucher : After completing training , you will get an email to claim a voucher and the same condition applied. Voucher cost in also costs USD 300 plus taxes.

Total $600 plus taxes if you are not working with a partner company.

[AndersBGS]

Hi @SaiVasanth ,

Sorry, you're to late mate - only options is to pay the fee and take the certification again.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[Andrew_TND · Accepted solution]

Hi @SaiVasanth 

You will need to do the foundation course again to get the free voucher I’m afraid… ServiceNow have been known to extend delta deadlines only in extenuating circumstances,

Please mark as helpful or if it’s resolved your issue, CORRECT!

[SaiVasanth]

Hi @Andrew_TND ,

Thank you for your response. I have completed the course again and it says I have unlocked the eligibility for CSA Voucher. However, the voucher is not present in My Voucher section. What should I do?

Thanks & regards,

Vasanth