CSA Expired

SaiVasanth · ‎02-16-2024

Hi Guys,

My Certified System Administrator (CSA) got expired on 13th Feb, 2024. Somehow I missed to take the Delta Exam. Could you tell me that can I get a free voucher to retake the CSA exam or any other way to get the certificate without cost. Thanks in advance for your support.

Andrew_TND · ‎02-16-2024

Hi @SaiVasanth

You will need to do the foundation course again to get the free voucher I’m afraid… ServiceNow have been known to extend delta deadlines only in extenuating circumstances,

Please mark as helpful or if it’s resolved your issue, CORRECT!

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Dr Atul G- LNG · ‎02-17-2024

Hi @SaiVasanth

You must got a voucher, if not log a case via Now Learning.

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Andrew_TND · ‎02-17-2024

@SaiVasanth

How long ago did you complete it? It can take up to 24 hours to generate.

If you’ve not got it after that time log a support ticket.

Please mark as helpful or if it’s resolved your issue, CORRECT!

SaiVasanth · ‎02-17-2024

@Andrew_TND

15 minutes before I have completed. And in My Vouchers the old voucher is showing which I have already used. But the new one is not present.

Andrew_TND · ‎02-17-2024

@SaiVasanth in that case 100% log a support ticket, sounds like it’s got confused with the previous voucher. They’re normal quite good and generate it pretty promptly.

Manikandan1 · ‎10-15-2024

Hello @SaiVasanth ,

Did you get a voucher!