CSM Pro license / ITSM

mudhi
Tera Contributor

‎02-20-2023 02:28 PM

Hi, 

I have an excess of customer service management pro licenses. can I benefit from them to build ITSM.
is the CSM pro License include ITSM Module? Or is it necessary to buy new licenses to activate the IT service management system?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Not applicable

‎02-20-2023 08:27 PM

Hi @mudhi ,

I don't think you can compensate CSM pro licenses with ITSM.

However, it's the best idea to get in touch with your Account Executive from ServiceNow who has been allocated to your Company. They would know the agreements you have with Servicenow and company.

 

Not applicable
In response to Community Alums

‎03-01-2023 05:45 PM

Hi @mudhi ,

 

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