Currency code > symbol

John Warren · ‎06-17-2013

We have a few currency fields in use in our system. The problem we are running into is that despite setting the code field as the display value for currency types the fields still show the symbol in the second drop down box. That is a problem because we use 3 currencies that use the $ symbol and end users have no way to determine what symbol to use.

Has anyone found a way to change that to use the currency code instead of symbol, or should I just edit the currency records and replace the symbol with the code again?

SS attached.

Matt Dodd · ‎06-19-2013

Hi John,

I've seen this done in other systems by adding a letter to the front of the $ sign to indicate the base country and remove the confusion.. i.e. Australian Dollars = A$, Singapore Dollars = S$ and you can leave USD as $ (or change to US$) to make it clear..

Thanks,
Matt

Matt Dodd
ServiceNow Australia (Perth)
Senior Advisory Solution Consultant

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rightpalava · ‎05-14-2014

Thanks Adam - and yes that's what I did. Phew.

domaners · ‎05-14-2014

I think I left the page open for a while and in the meantime it got resolved!

Akula M S G Dev · ‎05-03-2024

Is the issue resolved iam facing same issue . I need dropdown for currency value instead i can see only logged in user currency only

Sankavee sankav · ‎05-21-2024

I made this property to true and verified it is still not reflecting with its country code and its symbol

Bhavik M · ‎03-10-2021

Review following knowledge article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755935