Current and previous objects having same value in business rule
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‎08-14-2023 10:44 AM
While working with "Resource Plan" table I want to send notification when the "Reduce" UI action is clicked. For which I have created a BR that triggers on end date and planned hours field changes. But the issue is that when I am accessing the value of planned hours from current and previous objects, I am getting the same value.
I want to compare current and previous values of planned hours of resource plan to check if the reduce button is clicked in the BR and then I can trigger notification.
Now the problem im having is that both current end date and previous end date is showing the exact same value in business rule which should not be the case?

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‎08-14-2023 11:51 PM
Is it a before or after business rule?
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Martin Ivanov
ServiceNow MVP 2023, 2024
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‎08-16-2023 06:26 AM
Tried with both.