current caller email id is not allowed to add in the watch list in incident form in ServiceNow

[Rajveer]

Hello Experts,

current caller email id is not allowed to add in the watch list in incident form in ServiceNow. How to achieved  ?

[AnveshKumar M · Accepted solution]

Hi @Rajveer 

Try the following before business rule.

(function executeRule(current, previous /*null when async*/) {
	var watch_list_users = current.getValue('watch_list') + '';
	if(watch_list_users.indexOf(current.caller_id) != -1){
		current.setAbortAction(true);
		gs.addErrorMessage("Caller can not be in watch list users.");
	}

})(current, previous);

Please mark my answer helpful and accept as solution if it helped you 👍✔️