Custom Table feidl related option are not visible to the non -itil Role user

[Manohararuna]

Hello Everyone,

in catalog item having one variable Real and Dupe .Real options are depend on the Dupe option

for the Real variable options I have created one custom table and in that table create one field Real and check the option show options with now and create few options AAA, BBB, CCC, DDD, EEE, FFF .in ACL level also i gave the role snc_internal ,except that there is no another role.But non itil role users are not able to see the option on catalog item level in Real varaible.it is coming like below

[Hemanth M1]

Hi @Manohararuna ,

1)i assume you don't have any reference qualifier on the Real or Dupe Variable - Please double check

2)Please use access analyzer to see whats blocking for the end users(snc_internal users)

Hope this helps!

[Manohararuna]

Hi Hemanth,

Thanks for the response. Real variable having the reference qualifier .

thei sis the reference qualifier: javascript:new Getutilities().displayRealCheck(current.variables.dupe)

[Hemanth M1]

Hi @Manohararuna ,

its looking for value from the dupe variable, can you check what this is script include is doing  Getutilities().displayRealCheck() or you can paste the logic here if its ok

[Manohararuna]

Hi Hemanth,

this is the script include logic

var Getutilities = Class.create();

Getutilities.prototype = {

    initialize: function() {},

    displayRolesCheck: function(dupe) {

        gs.info('Hi Getutilities1');

        var value = '';

        if (dupe == 'Dupe choice1') {

            gs.info('Hi Getutilities2');

            value = 'e23bcf1b87917e50222f4226cebb353f,2bb0ddc287dd7250222f4226cebb3590,61b0118287dd7250222f4226cebb3575,6aa01dc287dd7250222f4226cebb35f8,de70d5c287dd7250222f4226cebb3582,324091c287dd7250222f4226cebb35a6,6f3011c287dd7250222f4226cebb356b,437e4dce879d7250222f4226cebb3583,575e05ce879d7250222f4226cebb3511';

        } else if (dupe == 'dupe choice2 value') {

            gs.info('Hi Getutilities3');

            value = '14a01dc287dd7250222f4226cebb354a,9e90d1c287dd7250222f4226cebb3549';

        }

        gs.info('Hi Getutilities4' + value);

        return 'sys_idIN' + value;

    },

    getquestionsysId: function(sysids, dupe) {

        var ids = '';

        if (dupe == 'dupe choice1') {

            if ((sysids.indexOf('e23bcf1b87917e50222f4226cebb353f') != -1) || (sysids.indexOf('2bb0ddc287dd7250222f4226cebb3590') != -1) || (sysids.indexOf('61b0118287dd7250222f4226cebb3575') != -1) || (sysids.indexOf('6aa01dc287dd7250222f4226cebb35f8') != -1) || (sysids.indexOf('de70d5c287dd7250222f4226cebb3582') != -1) || (sysids.indexOf('324091c287dd7250222f4226cebb35a6') != -1) || (sysids.indexOf('6f3011c287dd7250222f4226cebb356b') != -1) || (sysids.indexOf('437e4dce879d7250222f4226cebb3583') != -1) || (sysids.indexOf('575e05ce879d7250222f4226cebb3511') != -1)) {

                ids = '100,200'; //other variable choices depends on Real variable choices

            }

        } else if (dupe == 'dupe choice2') {

            if ((sysids.indexOf('14a01dc287dd7250222f4226cebb354a') != -1) || (sysids.indexOf('9e90d1c287dd7250222f4226cebb3549') != -1)) {

                ids = '350,400';//other variable choices depends on Real variable choices

            }

        }

        return 'sys_idIN' + ids;

    },

    type: 'Getutilities'

};