Dashboard as a Default Landing Page

[Snow Tomcal]

Hi All,

Before upgrading my instance to Washington DC, the default landing page for all users was the last dashboard they visited. Also all users was redirected to this dashboard when they clicked the logo on the banner. Now, after upgrading, the users are being redirected to a workspace instead (landing page and when clicking the banner icon).

Does anyone know how to fix it?

Thanks in advance:))

[Snow Tomcal]

@Dr Atul G- LNG , What is the first image you attached.

I check the user preference in the second image, mine is {"recent":"[{"sys_id\":\<sys_id>\,\"viewed\":\<date>\}]"} 

[Dr Atul G- LNG]

The first image shows the user preferences in the user menu. A single user can set their preferences, and from there, you can modify the user preferences for all other users.

[J Siva]

Hi @Snow Tomcal 
You need to set up the user preference as mentioned in the below doc.
Note: After setting up the above mentioned user preference, end user must open any of their dashboards. After that, whenever they click the banner image or home, their last visited dashboard will be presented on the main page.

https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/dashboards/task/set-dashboar...

Hope this helps.
Regards,
Siva

[Snow Tomcal]

Hi @J Siva,

My instance is configured the same as in the attached doc, but still, when clicking the banner image, the user is being redirected to the workspace.

[J Siva]

Hi @Snow Tomcal 
Just clear up the cache and try again. The above setup must work as expected.
Check with some other users.