Dashboard as a Default Landing Page
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‎03-18-2025 12:58 AM
Hi All,
Before upgrading my instance to Washington DC, the default landing page for all users was the last dashboard they visited. Also all users was redirected to this dashboard when they clicked the logo on the banner. Now, after upgrading, the users are being redirected to a workspace instead (landing page and when clicking the banner icon).
Does anyone know how to fix it?
Thanks in advance:))
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‎03-18-2025 01:56 AM
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‎03-18-2025 02:04 AM
Verify if the users have set up their own preference. If yes, then delete that preference and check again
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‎03-18-2025 04:17 AM
@J Siva they haven't. I tried from different users.
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‎03-18-2025 01:54 AM
check if somebody updated this system property which when user clicks on banner takes them to that URL
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-18-2025 01:57 AM
@Ankur Bawiskar This property value is empty
