Dashboard as a Default Landing Page

Snow Tomcal
Tera Expert

Hi All,

Before upgrading my instance to Washington DC, the default landing page for all users was the last dashboard they visited. Also all users was redirected to this dashboard when they clicked the logo on the banner. Now, after upgrading, the users are being redirected to a workspace instead (landing page and when clicking the banner icon).

Does anyone know how to fix it?

 

Thanks in advance:))

18 REPLIES 18

I cleared cache using the https://my-instance-name/cache.do but it still not working

Verify if the users have set up their own preference. If yes, then delete that preference and check again

@J Siva they haven't. I tried from different users.

Ankur Bawiskar
Tera Patron
Tera Patron

@Snow Tomcal 

check if somebody updated this system property which when user clicks on banner takes them to that URL

AnkurBawiskar_0-1742288062522.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar This property value is empty