Dashboard Sharing with NON ITIL role user (End user role)

Naresh_5120
Tera Contributor

Hi Community,

I have built the Dashboard and shared it with users having ITIL roles they all can see the report widget in the Dashboard because reports are already being shared with those users. However I have a request to share the dashboard with Leadership, they are not part of any group and not having an ITIL role, they just have a EUS role. Can they see the dashboard tabs and report widgets in the Dashboard?

6 REPLIES 6

RaghavSh
Kilo Patron

You can share the entire dashboard and the reports within then with EUS role as well.

Where you have added ITIL role in dashboard and report add EUS role as well.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

Thank you for quick reply, will the EUS role user able to see the Dashboad and report Widgets added in Dashboard?

You will have to give the role both in dashboard and individual reports, other wise if only given to dashboard, EUS users will not be able to see report content.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

Hi Raghav,

 

What role i should give to user, user can see the dashboard but cannot see the widget