Dashboard View not visible in homepage

[tulasi8]

Hi Community,

Our production instance was upgraded to newer version , now the users want the dashboards needs to come automatically in homepage when login into ServiceNow instance , how to achieve it. 

Current view :

They need in dashboard view how it was earlier . Can anyone please help on this .

Regards,

Tulasi

[Dr Atul G- LNG]

Hi @tulasi8 

You need to ask user  to update preferencs:

[tulasi8]

@Dr Atul G- LNG option is not visible to users 

[Dr Atul G- LNG]

Is this for an end user or a fulfiller?

Out of the box, this functionality is available. Please check whether any customisation has been made that hides it from users.

[tulasi8]

@Dr Atul G- LNG this is not an end user