Data Pills in Flow Designer are showing empty in the email body

[jaubert]

I have an email action in my flow and I am trying to display the catalog variables within the email body.  When the email action is triggered the email comes back with those fields blank if I submit a request.  The weird thing is if I use the test option in flow designer to trigger and existing request item it will then display all of the catalog variables.  I have tried the wait action and I have also moved my get catalog variables action to right before the email was submitted.  Can someone please help me to get his resolved?  Please let me know if any screenshots are needed.

[James Chun]

Hi @jaubert,

Can you share the configurations of the get variables and send email actions?

Also, can you make sure the recipient has access to those variables? 

Try changing the recipient to an admin user and see if that works.

Cheers

[jaubert]

If it matters 2 fields are reference fields but the others are date and string.

[James Chun]

Is the issue consistent across all variables? Or just a few?

The configuration looks ok to me, so it's possible that it's that the recipient does not have the right permission to view the variables. Try setting the recipient as the admin and see if that works.