data policy exception

jean-pauldehaas · ‎01-05-2024

Hi All,

since yesterday we have an issue with creating new incident, when we do so and try to save the incident it says:

i found this data policy but its active in Production also and there we dont have this issue:

is anyone known with this issue ?

Dr Atul G- LNG · ‎01-05-2024

I mean, is the exiting UI Polices changed to Data Policy.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎01-05-2024

Hi @jean-pauldehaas

Is any UI policy converted to Data Policy?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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jean-pauldehaas · ‎01-05-2024

@Dr Atul G- LNG sorry can you clarify what you mean ?

Dr Atul G- LNG · ‎01-05-2024

I mean, is the exiting UI Polices changed to Data Policy.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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jean-pauldehaas · ‎01-05-2024

@Dr Atul G- LNG i actually think its fixed after i converted this data policy to a UI policy