Reporting on survey responses

Rachel38
Tera Expert

I want to create a report using the Metric Result [asmt_metric_result] table and bring in fields from the record/task which triggered the survey. I can do this fine for surveys triggered by incidents and requests but for some reason there are no interaction related fields in the column list or filter conditions for me to 'dot walk' to.

 

Does anyone know how to fix this?

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi @Rachel38 

in the following video, starting at 52:45 it is demonstrated how to do this: https://www.youtube.com/watch?v=AWUu9VW8jvk&t=3416s 

Maik