data policy exception

jean-pauldehaas
Tera Guru

Hi All,

 

since yesterday we have an issue with creating new incident, when we do so and try to save the incident it says:

jeanpauldehaas_0-1704453805647.png

 

i found this data policy but its active in Production also and there we dont have this issue:

jeanpauldehaas_1-1704453913610.png

 

is anyone known with this issue ?

1 ACCEPTED SOLUTION

I mean, is the exiting UI Polices changed to Data Policy.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

5 REPLIES 5

Huree .. Glad to know @jean-pauldehaas If all good, please close the thread by accepting answer as solution.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************