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01-10-2024 08:30 AM
Hello,
Can we deactivate the 'Contextual Search' topic from 'Virtual Agent Designer'?
If yes, how?
Solved! Go to Solution.

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01-10-2024 09:18 AM
One exception on what I mentioned:
Though that looks obvious to me.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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01-10-2024 09:17 AM
Hi there,
When I open read-only Topics or Topic Blocks, I can just deactivate them:
What's the issue you are running into doing so?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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01-10-2024 09:18 AM
One exception on what I mentioned:
Though that looks obvious to me.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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01-10-2024 09:50 AM
Thanks Mark!
How to find that Topic Details page?

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01-10-2024 10:00 AM
Just opening a Topic or Topic Block, not more than that. For example:
And see top right.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field