Deactivate 'Contextual Search' topic from 'Virtual Agent Designer'

Vaibhav39
Tera Expert

Hello,

Can we deactivate the 'Contextual Search' topic from 'Virtual Agent Designer'?
If yes, how?

 

Vaibhav39_0-1704904032799.png

 

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

One exception on what I mentioned:

 

MarkRoethof_1-1704907119663.png

 

Though that looks obvious to me.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

6 REPLIES 6

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

When I open read-only Topics or Topic Blocks, I can just deactivate them:

 

MarkRoethof_0-1704907026455.png

 

What's the issue you are running into doing so?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

One exception on what I mentioned:

 

MarkRoethof_1-1704907119663.png

 

Though that looks obvious to me.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thanks Mark!
How to find that Topic Details page?

Just opening a Topic or Topic Block, not more than that. For example:

 

MarkRoethof_0-1704909589106.png

 

And see top right.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn