Question and Answer (Marked Answers) Solution in SNOW
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-11-2022 01:01 PM
Hello,
I am curious if ServiceNow offers a Question and Answer feature similar to what is available in this SNOW Community site? I did a search in the community, but all that comes up are answers about this Community Site. I desperately want a solution allowing my users to ask questions and let my team or other users answer the question. The MS Teams' solution is killing me with the constant notifications, poor search capability, and difficulty keeping track of questions vs discussion.
Any alternate recommendations if it does not exist would be greatly appreciated as well.
Thank you
Jason
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-11-2022 01:06 PM
Hello,
You can try survey management in servicenow for question and answering if it is feasible for you
Refer to below link to know how it works which can be a similar functionality but not exact
Please mark my answer correct if it helps you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-12-2022 08:47 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-12-2022 08:59 AM
Then I guess you need to really brain storm one custom solution which would be a really cool feature if it exactly like community
Please mark my answer correct if it gave you an understanding
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-17-2024 10:16 AM
What is the name of the community product that ServiceNow utilizes, which I am currently using as I type this message? Is it a third-party product, or is it developed by ServiceNow? If it's developed by ServiceNow, is it accessible to customers?