Deactivate the standard change template

[Sruthi_2511]

Deactivate the standard change template once it exceeds four failures . While this can be achieved using a Business Rule or Flow Designer to retire the template, is there an out-of-the-box (OOTB) capability available to automatically inactive the template when it reaches a defined failure?

[Dr Atul G- LNG · Accepted solution]

No, there is no out-of-the-box (OOTB) way to do this. I doubt we can implement it easily since the template and the change record are in two different tables.
To retire a template, a manual action is required to update the template name. Therefore, this will either need a manual process or custom logic to handle it.

[Dr Atul G- LNG · Accepted solution]

No, there is no out-of-the-box (OOTB) way to do this. I doubt we can implement it easily since the template and the change record are in two different tables.
To retire a template, a manual action is required to update the template name. Therefore, this will either need a manual process or custom logic to handle it.

[brianlan25 · Accepted solution]

I do not believe there is any out of the box capability to handle this scenario.