Define ACL's for a new table
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12-12-2022 04:35 AM - edited 12-12-2022 08:33 PM
Hi All,
Requirement : I have created a new table called "GBS case" which is extending from Task Table. Post the creating of table, 4 ACLs are created by default. Three Categories of people use this table
1. Requesters(Here - Person A should not be able to see the Person B's GBS Cases)(Also shouldn't have access to delete any record on the table)
2. Fulfiller(whom the GBS Cases gets assigned to)(Also shouldn't have access to delete any record on the table)
3.Admin(Developer)
Basically, the scenario is if the logged in user is one of Requested for, Raised by, Assigned to, then only they should be able to see the tickets in the table. Both Requesters and Fulfillers should have access to raise the requests directly from the table.
Can anyone please guide me how can the above roles be managed efficiently in the custom table.
Thanks in Advance,
Siva Jyothi.
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12-12-2022 10:33 PM
Hi @Ankur Bawiskar ,
Could you please guide me on handling the Delete ACL and query BR.
Thanks in Advance,
Siva.
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12-12-2022 11:06 PM
you can start from your side and it would be learning for you as well
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader