Hi,
I believe the best explanation is found in the wiki:
Localizing Price in the Service Catalog - ServiceNow Wiki
2 Price and Currency
ServiceNow supports two similar but different money field types, both of which are used in the service catalog.
2.1 Price
A price represents the cost of the catalog item. A computer might cost $1000, or the provisioning of an email account may require an $80 chargeback.
ServiceNow supports these pricing models:
- Calculated: [Default] the price of an item is always quoted based on the user's locale. For example, a UK user sees the price of her computer in pounds, while a Japanese user sees his price in yen. The numeric value of the price is adjusted using the most current exchange rates on file.
- The locale is based on the Country code field [sys_users.country] on the user record. If this field is not set, the locale is taken by default from the instance locale, as defined by the Locale code to use for localization [glide.system.locale] property.
- Fixed: the price of an item is always quoted in a particular currency. An item priced at $1,000 is always priced at $1,000, even if viewed by a UK or Japanese user.
- Multiple: a fixed price is specified for each currency. For example, you can specify that all US users pay USD 1000 for a computer, while the Japanese price is JPY 120,000, regardless of exchange rate.
| Note: If no fixed price is set, ServiceNow uses the calculated price (default). |
2.2 Currency
A currency field represents an actual spend, that is, a discrete quantity of money spent at a particular point in time. ServiceNow keeps track of the currency that was actually spent, and the time it was spent.
On a related list, a currency field uses one of these modes. Toggle between them by clicking the globe icon next to the currency field.
- As spent: displays the amount in the currency that was spent. This may mean that some items in the list show yen, while others show pounds or dollars, for example, £100.00.
- Calculated: displays all amounts in the session display currency, for example, $137.86.
- Reference: displays all amounts in the currency entered and includes the system basis currency in square brackets, for example, £100.00 [$137.86].
On a form, a currency field always displays the amount in the currency entered.
| Note: If you reference a currency field in script, its reported value is whatever the current user's session would show. There are also several utility functions you can call against a currency field to get data back in a variety of forms. For more information, see Scripting Currency and Price Fields. |
Thanks,
Berny
Why does request management (OOTB) change from one to another if it's a recurring charge?
I think your explanation is right, but my primate brain is still struggling with it.
