We deployed SNOW about 6 months ago and did an initial LDAP user import sync into SNOW. We setup LDAP listeners using a mid server. I don't think anyone ever checked if it was working until we noticed some new employees were not in the SNOW user list. When I look at the status this is what I see. Also doing scheduled import works.
LDAP Listener status
Event Time Details
Current status
2025-01-16 09:18:27
Active
Last info message
2025-01-16 09:18:27
Listening for changes ...
Last change
Last error
2025-01-15 15:30:09
Exception while connecting to LDAP Server, [LDAP: error code 12 - 00000057: LdapErr: DSID-0C090C4F, comment: Error processing control, data 0, v3839]
When executing the scheduled load, do records get populated into the import set table? If not, I would start by working with your team that manages Active Directory to confirm the LDAP configuration is searching the correct OUs.
