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Servicenow Integration

UmesH77
Tera Contributor

can Anyone explain about the integration, and how many ways for using them and what difference Between Them .

2 REPLIES 2

Mohammed8
Tera Contributor

@UmesH77 

Integration in ServiceNow means connecting the platform with 3rd party system to exchange data automatically. It can be done in several ways, mainly through REST and SOAP APIs for inbound and outbound, which allow ServiceNow to send or receive data in real time. For no-code automation, IntegrationHub spokes are used. 

 

Some example use-cases:

  1. ServiceNow implementation with salesforce to synchronize cases between two systems.
  2. OKTA and ServiceNow to automatically provisioning, de-provisioning, and syncing user accounts between the two systems
  3. Email integration in ServiceNow works both inbound and outbound, inbound emails can automatically create or update records, while outbound emails send notifications or updates to users

 

Mark as Helpful if this explanation helped you

 

Regards,

Mohammed Zakir

Renat Akhmedov
Tera Contributor

Hi UmesH77, 

Here is all that you need regarding integrations on the ServiceNow platform. 

https://www.servicenow.com/products/api-integrations.html?state=seamless

Best regards,
Renat Akhmedov