Display emails instead of user names in list collector variable.
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01-10-2021 09:51 PM
Hi all,
Please help me with the variable type which can allow requestor to select multiple email ids of users,
from the variable value referring to "sys_user" table.
I tried many possible from list collector, there is no luck. Please help me with the best approach to achieve this.
Thank you,
Balaram.
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01-10-2021 10:04 PM
Hi,
For Service Catalog you can only have list collector which would hold only sys_ids and not the emails.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-10-2021 10:08 PM
Hi Ankur,
Is there any best possible way to allow requestor to select multiple email id of users, by changing the field type to another or by using any client callable script includes.
Thank you,
Balaram.
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01-10-2021 10:13 PM
Hi,
You can have multi line text variable and users should be informed to enter every new email on new line
Then you can have onChange client script and GlideAjax to check if that email is valid whether user email is present in sys_user table or not
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-10-2021 10:14 PM
Hi,
I would suggest to use list collector variable directly instead of doing the validations
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-10-2021 10:18 PM