Display Help text under checkbox and set it as not always expanded.

PriyaRaj
Tera Contributor

‎11-08-2022 03:43 AM

Hi, 

I am having a requirement to add a help text under a checkbox field in service catalog. The help text option is not coming up for this field. So, I tried doing the same with showfieldmsg but it is coming up as always expanded. How we can fix this, if the user clicks on more info then only the field msg should appear. It should not be always expanded via script.

 

Kindly help and thanks in advance!!

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Saurav11
Kilo Patron
Kilo Patron

‎11-08-2022 04:09 AM

Hello,

 

De-activate the UI policy "Show/Hid Annotations tab" so Annotation tab will display on platform view with help text for checkbox variable


https://yourinstancename-now.com/now/nav/ui/classic/params/target/sys_ui_policy.do%3Fsys_id%3D809feb...

 

The you can add the show help directly in checkbox variable as well.

 

Please check the below support article for the same:-

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712308

 

Please mark my answer as correct based on Impact.

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