How to add a Knowledge Article link next to a checkbox field in a ServiceNow form?
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2 hours ago
Hi Community,
I have a requirement to display a Knowledge Article link next to the Notifications checkbox on the sys_user_delegate form.
For example:
Notifications ☑ | View Knowledge Article
This sys_user_delegate form is not a custom widget or UI Builder component. I created a Quick Link and configured a Form Link to open the sys_user_delegate form, and the form is opening successfully.
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2 hours ago
Hi @dhivyal94299399,
Having a quick play in my PDI, I've been able to edit the form using Form Builder, add a URL variable below each checkbox, and then set a UI policy for each to show the URL variable when the appropriate checkbox is selected.
I'm not sure if this would be considered "good practice" but could be one possible solution?
☕ Powered by caffeine, curiosity, and more failed attempts than I'd like to admit