Displaying wrong choice on Process flow formatter

DevYadav
Tera Contributor
Hi Community, Good Day! I am stuck on an issue! I created a Process Flow Formatter for a custom table (x_table) and added 15 choices in the form of counting (one, two, three, four, up to fifteen). The Process Flow Formatter is visible, but the problem is: It is not showing the correct state on the Process Flow Formatter. That is weird. I have double-checked each choice to ensure it is active, the filter condition is applied, and the order is not duplicated. However, if I select the third choice, instead of displaying that choice on the Process Flow Formatter, it shows the fourth one. In short, it is displaying one choice ahead, which is incorrect. Thanks in advance!
6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@DevYadav 

are you sure you did verification of all the choices and correct conditions are applied?

Happening for all users or few users?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

yes, but still choice is one step ahead!!